The Caterpillar Employees Credit Union (CECU), which later adopted the name CEFCU (Caterpillar Employees Federal Credit Union), was established in 1937. Following its legal independence from Caterpillar, CEFCU changed its name twice, first to “Construction Equipment Federal Credit Union” and then to “Citizens Equity Federal Credit Union,” to better reflect the requirements for membership.
CEFCU customers can sign up for Internet Banking to get daily access to their account books. Not only this, but you can stop making regular trips to the bank or ATM to do transactions. You can also pay your bills online. Here are detailed instructions for accessing your account, changing your password, and signing up for Internet Banking services. Please read the complete article on using our Internet Banking Services.
About CEFCU
Type | Credit union |
Industry | Financial services |
Founded | 1937 |
Headquarters | Peoria, Illinois, United States |
Routing Number | 271183701 |
Number of Employees | 790 full-time; 27 part-time |
Branch and ATM Locations | Find Branch & ATM Location |
Mobile App | Apple (IOS), Android |
Telephone Number | 1-800-542-3328 |
Website | https://www.cefcu.com/ |
How do I Log in to CEFCU Online?
Let’s get started with this guide and look at the online CEFCU login methods. Follow the below steps carefully to log in online.
1: First of all, visit the official website of Citizens Equity First Credit Union.
2: After that, click on Online Banking on the homepage of the website.
3: Enter your CEFCU Login ID. Click on Next Symbol to proceed.
4: Now on the next page enter your password. Then click “Submit“.
5: You are logged in successfully to Citizens Equity First Credit Union (CEFCU).
Note: I sincerely hope that you can easily access your bank account using the above-mentioned advances. And you can enjoy all the services in your account. If you are facing any problems logging in to your account then you can contact the customer care team of the bank at 1-800-542-3328.
How do I Recover the CEFCU Password?
Let’s get started with this guide and learn how to reset passwords online. To recover your password, please follow the procedures below.
1: First of all, visit the official website of Citizens Equity First Credit Union.
2: After that, click on Online Banking on the homepage of the website.
3: Enter your CEFCU Login ID. Click on Next Symbol to proceed.
4: After that in the Login section click on Forgot your Password.
5: Now enter your Online Banking Login ID. After that click on the “Submit” button.
Note: I sincerely hope that you can easily reset your password using the above advances. If you face any problem resetting your password, you can immediately contact the customer care team of the bank at 1-800-542-3328.
How do I Enroll for CEFCU Online Banking?
If you have a bank account with CEFCU, you can enroll in the Internet Banking Services offered to access and control your account whenever you want. You can register for the account by following the steps given below
1: First of all, visit the official website of Citizens Equity First Credit Union.
2: After that, click on Online Banking on the homepage of the website.
3: Then click on Sign Up in the Login section.
4: Now give your identity information on the next page.
5: Enter the required details like the Base/Primary Account Number, Social Security Number, Date of Birth, and Choose Login ID.
6: After filling in all the information click on the “Continue“ button.
Note: I sincerely hope that you can easily register online by using the above advances. In case you face any difficulty in enrolling online, you may immediately contact the customer care team of the bank at 1-800-542-3328.
Manage Citizens Equity First Credit Union Online
- Check balance.
- Transfer funds.
- Manage and pay bills online.
- Get account balance fast,
- Review history and transfers
- View your account information
- Transfer funds between accounts
Benefits of CEFCU
- Mortgage interview by appointment
- Insurance representative by appointment
- Investment Representative by Appointment
- Business Services (Rep, Night Depository Box)
- Notary service
- Coin counter
- Drive-up Taylor lane
- Walk-up ATM Card Swiping After-Hours Access Available
- Drive-up atm
Citizens Equity First Credit Union (CEFCU) Customer Service
Call us Member Contact Center. 800.542.3328; electronic services. Online & Mobile Banking, E-Statement, Bill Pay, Phone Banking 800.542.3328, Extn. 37030; TTY.
Email: richardjohnson@cefcu.com
Manager: Adam Johnson
Assistant Manager: Andrea Johnson
Member Contact Center
800.542.3328
Electronic Services
Bill Pay, eStatements, Online and Mobile Banking, and Phone Banking
800.542.3328, ext. 37030
TTY
Telephone Typewriter for the Hearing Impaired
800.542.3328, ext. 33770
Report Lost or Stolen Cards 24/7
Direct Lending
M – F: 7:30 a.m. – 6 p.m. (CT) Sat: 9 a.m. – 2 p.m. (CT)
800.858.3400
Mortgages
Questions & Scheduling an Application Appointment
M – F: 7:30 a.m. – 6 p.m. (CT) Sat: 9 a.m. – 5 p.m. (CT)
800.542.3328, ext. 33424
IRA/HSA Department
Request a New Account Kit
M – F: 7:30 a.m. – 4 p.m. (CT)
800.633.7077, ext. 33409
Bank by Mail
(Includes Mortgage Payments)
CEFCU
P.O. Box 1805
Peoria, IL 61656–1805
Credit Card Payments
CEFCU
P.O. Box 1975
Peoria, IL 61656–1975
Mortgages
Only for the purpose of fixing errors and learning about current mortgages.
CEFCU
ATTN: Mortgage Errors & Info.
P.O. Box 1715
Peoria, IL 61656-1715
CEFCU Working Hours
You should be aware of the bank’s operating hours before visiting a branch. If you want to create an account with your neighborhood CEFCU but are unsure about the bank’s opening, closing, or holiday hours, as shown in the chart below.
Mon | 9:00 AM To 5:00 PM |
Tue | 9:00 AM To 5:00 PM |
Wed | 9:00 AM To 5:00 PM |
Thu | 9:00 AM To 5:00 PM |
Fri | 9:00 AM To 6:00 PM |
Sat | 9:00 AM To 1:00 PM |
Sun | Closed |
CEFCU Holiday Closures Chart
The chart below shows the federal holidays on which banks are closed and other financial institutions that are closed on those same holidays.
Holiday | 2023 | 2024 | 2025 | 2026 |
New Year’s Day | January 1** | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 16 | January 15 | January 20 | January 19 |
Washington’s Birthday (Presidents Day) | February 20 | February 19 | February 17 | February 16 |
Memorial Day | May 29 | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4 | July 4* |
Labor Day | September 4 | September 2 | September 1 | September 7 |
Columbus Day | October 9 | October 14 | October 13 | October 12 |
Veterans Day | November 11* | November 11 | November 11 | November 11 |
Thanksgiving Day | November 23 | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 | December 25 |
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