SunTrust Bank: SunTrust Bank is a financial institution that was established in 1891. However, it is important to note that SunTrust Bank has undergone a significant change since its merger with BB&T Corporation to form Trust Financial Corporation. It was founded in 1891 as the Commercial Travelers’ Savings Bank in Atlanta, Georgia, United States. Over the years, it grew through mergers and acquisitions to become one of the largest regional banks in the Southeastern United States. And its former headquarters was located in Atlanta, Georgia. Atlanta served as the main center for the bank’s operations and was home to many of its key operations and personnel.
SunTrust Bank primarily serves customers in the Southeastern United States. It had a significant presence in states such as Georgia, Florida, Virginia, North Carolina, and Tennessee. The bank provided personal banking, business banking, commercial banking, wealth management, and investment services to individuals, businesses, and organizations in its local markets.
SunTrust Bank offers a wide range of financial services to meet the needs of its customers. These services typically include checking and savings accounts, loans and mortgages, credit cards, investment services, trust and estate planning, insurance, treasury management, cash management, and online and mobile banking.
SunTrust Bank customers can sign up for Internet Banking to get daily access to their account books. Not only this, but you can stop making regular trips to the bank or ATM to do transactions. You can also pay your bills online. Here are detailed instructions for accessing your account, changing your password, and signing up for Internet Banking services. Please read the complete article for using our Internet Banking Services.
About SunTrust Bank
Type | Subsidiary |
Industry | Banking, Financial Services |
Founded | Sep 12, 1891 |
Founders | A. C. Hook, C. I. Branan, George W. Brooke, J. D. Turner, J. G. Oglesby, Joel Hurt, John B. Daniel, John M. Green, Joseph Hirsch, Leon Lieberman, Louis Wellhouse, W. A. Hansel, W. T. Ashford, W. W. Draper |
Headquarters | SunTrust Plaza Atlanta, Georgia, U.S. |
Key people | William H. Rogers Jr. Chairman and CEO |
Revenue | Increase US$9.0 billion (2018) |
Net income | Raise US$ 2.77 billion (2018) |
Total assets | Increase US$216 billion (2018) |
Number of employees | 22,899 (2018) |
Number of locations | 1,218 branches 2,082 ATM |
Swift Code | SNTRUS3AXXX |
Routing Number | 061000104 |
Mobile App | Apple (IOS), Android |
Branch and ATM Locations | Find Branch & ATM Location |
Phone Number | 4048276572 |
Contact Email | hugh.suhr@suntrust.com |
Website | https://www.suntrust.com/ |
How to Login to SunTrust Bank Online?
Let’s get started with this guide and look at the online bank login methods. And follow the below steps carefully to log in online.
1: First of all go to the official website of the bank.
2: After that click on Sign-in on the homepage of the website.

3: Enter your User ID and Password in the blank space. Then click on “Sign-in“.
4: You are login in successfully to Suntrust Bank.
Note: I sincerely hope that you can easily access your bank account using the above-mentioned advances. And you can enjoy all the services in your account. If you are facing any problems in log in to your account then you can contact the customer care team of the bank at once at 800-854-8965.
How to Recover a Forgotten User ID?
Let’s get started with this guide and learn how to reset your User ID online. To retrieve your User ID, please follow the procedures given below.
1: First of all go to the official website of the bank.
2: After that click on Sign-in on the homepage of the website.

3: Then click on “Forgot User ID” in the Login section.

4: After clicking on Forgot User ID, the option of the type of account you have will appear. Select it.

5: Enter your Account or Card number, the Last 5 Digits of your Social Security number, Zip Code, Last name, and Select your contact information such as Email or Phone number.
6: After filling in all the details click on Continue.
Note: I sincerely hope that you can easily reset your User ID using the above advances. If you face any problem resetting your User ID, you can immediately contact the customer care team of the bank at 800-854-8965
How to Recover a Forgotten Password?
Let’s get started with this guide and learn how to reset password online. To recover your password, please follow the procedures below.
1: First of all go to the official website of the bank.
2: After that click on Sign-in on the homepage of the website.

3: Then click on Reset Password in the Login section.

4: Enter your Email address associated with your account, the last 5 digits of your SSN, EIN, or ITIN, and your User ID. After that click on the “Continue” button.
Note: I sincerely hope that you can easily reset your password using the above advances. If you face any problem resetting your password, you can immediately contact the customer care team of the bank at 800-854-8965
How to Enroll for SunTrust Bank Online Banking?
If you have a bank account with SunTrust Bank, you can enroll in the Internet Banking Services offered to access and control your account whenever you want. You can register for the account by following the steps given below
1: First of all go to the official website of the bank.
2: After that click on Sign-in on the homepage of the website.

3: Then click on “Register now” in the Login section.

4: How would you like to register? You will get four options, choose any one at your convenience.
- Truist Debit or ATM Card Number: Enter your debit or ATM card number, debit or ATM card PIN, ZIP code, and email address.
- Truist Prepaid Debit Card Number: Enter your Prepaid Debit Card Number, Social Security Number, ZIP Code, Email Address
- Truist Account Number: Enter your Account Number, Social Security Number, ZIP Code, Email Address
- I don’t have a Truist account yet: You must have a trust account to enroll in online banking. Would you like to open an account now? Click Open Account.
5: After filling in all the information click on the “Continue” button.
Note: I sincerely hope that you can easily register online by using the above advances. In case you face any difficulty in enrolling online, you may immediately contact the customer care team of the bank at 800-854-8965.
Manage Online
- Check balance.
- Transfer funds.
- Manage and pay bills online.
- Get account balance fast,
- Review history and transfers
- View your account information
- Transfer funds between accounts
- Set up alerts on account activity
Suntrust Bank Customer Support
For any banking clients who want assistance at any time of day or night, SunTrust’s customer care line is open for automated support 24 hours a day at 1-800-786-8787, and the website offers a comprehensive range of service alternatives.

Talk to Anyone Monday to Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m., Closed on Sundays. Or get 24-hour automated support.
844-4TRUIST (844-487-8478), U.S. Outside +1-910-914-8250
We are here for you. Call us—or find additional emergency resources.
Customer Service for Consumer Loans & Credit Cards: 844-4TRUIST (844-487-8478)
Call (800) 634-7928 if SunTrust initiated your mortgage. Call (800) 295-5744 if your mortgage was issued by BB&T.
All other requirements: 844-4TRUIST (844-487-8478)
US Outside: +1-910-914-8250
Hearing Impaired Clients: 888-833-4228
Benefits of Suntrust Online Banking
- Current Account
- Easy Access to Loans
- Manage your account with ease
- Allows deposit of cheques.
- Allows third-party withdrawals.
- Email and text message alerts.
- Access to digital banking products & services
- Payment of Share/Dividend Warrant can be done here.
- 24/7 access using our Online Banking, Mobile Banking, and Mobile Money.
- This attracts an account maintenance fee (AMF) and other charges.
- The customer is eligible to apply for loans with a SunTrust account
Bank Working Hours
You should be aware of the bank’s operating hours before visiting a branch. If you want to create an account with your neighborhood SunTrust Bank but are unsure about the bank’s opening, closing, or holiday hours, as shown in the chart below.
Mon | 9:00 AM To 5:00 PM |
Tue | 9:00 AM To 5:00 PM |
Wed | 9:00 AM To 5:00 PM |
Thu | 9:00 AM To 5:00 PM |
Fri | 9:00 AM To 6:00 PM |
Sat | 9:00 AM To 2:00 PM |
Sun | Closed |
Holidays Closures Chart
The chart below shows the federal holidays on which banks are closed and other financial institutions that are closed on those same holidays.
Holiday | 2023 | 2024 | 2025 | 2026 |
New Year’s Day | January 1** | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 16 | January 15 | January 20 | January 19 |
Washington’s Birthday (Presidents Day) | February 20 | February 19 | February 17 | February 16 |
Memorial Day | May 29 | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4 | July 4* |
Labor Day | September 4 | September 2 | September 1 | September 7 |
Columbus Day | October 9 | October 14 | October 13 | October 12 |
Veterans Day | November 11* | November 11 | November 11 | November 11 |
Thanksgiving Day | November 23 | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 | December 25 |
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