In January 2006, longstanding executive bankers Bill Carroll and Billy Carroll made the decision to start the process of creating a bank with a reputation, value, and level of service that would set it apart from other banks in the industry. In January 2007, Pigeon Forge, Tennessee, became the site of SmartBank’s first office. Customers in Tennessee, Alabama, and Florida are served by SmartBank’s 40 branches and two loan production offices.
SmartBank customers can sign up for Internet Banking to get daily access to their account books. Not only this, but you can stop making regular trips to the bank or ATM to do transactions. You can also pay your bills online. Here are detailed instructions for accessing your account, changing your password, and signing up for Internet Banking services. Please read the complete article for using our Internet Banking Services.
About SmartBank
Type | Public Company |
Industry | Banking, Financial Services, Service Industry |
Founded | 2006 |
Headquarters | Pigeon Forge, Tennessee, United States |
Routing Number | 064209216 |
Number of Employees | 246 Employees |
Branch and ATM Locations | Find Branch & ATM Location |
Mobile App | Apple (IOS), Android |
Telephone Number | 1-866-290-2554 |
Contact Email | info@smartbank.net |
Website | https://www.smartbank.com/ |
How do I Log in to SmartBank Online?
Let’s get started with this guide and look at the online SmartBank login methods. Follow the below steps carefully to log in online.
1: First of all, go to the official website.
2: After that, click on Online Banking Login on the homepage of the website.
3: Enter your username in the blank space. Then click Continue.
4: Then click on the Continue Security Code button, choose a convenient way to obtain your Security Code, then click on Continue. Next, enter the security code you received and then enter your password. You will then be redirected online to your account page.
5: You are logged in successfully to SmartBank.
Note: I sincerely hope that you can easily access your bank account using the above-mentioned advances. And you can enjoy all the services in your account. If you are facing any problems logging in to your account then you can contact the customer care team of the bank at 866.290.2554 or 865.453.2650
How do I Recover the SmartBank Password?
Let’s get started with this guide and learn how to reset passwords online. To recover your password, please follow the procedures below.
1: First of all, go to the official website.
2: After that, click on Online Banking Login on the homepage of the website.
3: Then click on Reset your Password in the Login section.
4: Enter your Username, SSN/TIN, and Account Number. Then click the Continue button.
5: After verifying all the details the bank will send you a temporary password by mail. Use it to log in and set a new password.
Note: I sincerely hope that you can easily reset your password using the above advances. If you face any problem resetting your password, you can immediately contact the customer care team of the bank at 866.290.2554 or 865.453.2650
How do I Enroll for SmartBank Online Banking?
If you have a bank account with SmartBank, you can enroll in the Internet Banking Services offered to access and control your account whenever you want. You can register for the account by following the steps given below
1: First of all, go to the official website.
2: After that, click on Online Banking Login on the homepage of the website.
3: Then click on the Enroll Here button in the Login section.
5: Enter SmartBank Tax ID (SSN or TIN), First name, Last name, Date of birth, Select the Account type, Account number, and Driver’s license number.
6: After filling in all the information click on the Continue Enrollment Button.
Note: I sincerely hope that you can easily register online by using the above advances. In case you face any difficulty in enrolling online, you may immediately contact the customer care team of the bank at 866.290.2554 or 865.453.2650.
Benefits SmartBank
- Pay bills online
- Review account balances and transactions
- Download transaction information
- Set up alerts on account activity
- Transfer funds between accounts
SmartBank Customer Service
Call 1-866-290-2554, the SmartBank customer service number, for assistance.
Please send us an email at loanpayoffs@smartbank.com if you have any queries about your existing loan with us or if you need to know your loan payback information. Our team is prepared to assist.
Mailing Address
PO Box 1910
Pigeon Forge, TN 37868-1910
865.453.2650
SmartBank Working Hours
You should be aware of the bank’s operating hours before visiting a branch. If you want to create an account with your neighborhood SmartBank but are unsure about the bank’s opening, closing, or holiday hours, as shown in the chart below.
Mon | 8:30 AM To 5:00 PM |
Tue | 8:30 AM To 5:00 PM |
Wed | 8:30 AM To 5:00 PM |
Thu | 8:30 AM To 5:00 PM |
Fri | 8:30 AM To 6:00 PM |
Sat | 8:30 AM To 12:00 PM |
Sun | Closed |
SmartBank Holiday Closures Chart
The chart below shows the federal holidays on which banks are closed and other financial institutions that are closed on those same holidays.
Holiday | 2023 | 2024 | 2025 | 2026 |
New Year’s Day | January 1** | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 16 | January 15 | January 20 | January 19 |
Washington’s Birthday (Presidents Day) | February 20 | February 19 | February 17 | February 16 |
Memorial Day | May 29 | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4 | July 4* |
Labor Day | September 4 | September 2 | September 1 | September 7 |
Columbus Day | October 9 | October 14 | October 13 | October 12 |
Veterans Day | November 11* | November 11 | November 11 | November 11 |
Thanksgiving Day | November 23 | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 | December 25 |
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