SmartBank Login: SmartBank emerged in January 2006, when longtime executive bankers Bill Carroll and Billy Carroll decided to begin the process of setting up a bank with an image, values , and service level that would be incomparable to any other bank in the market. . SmartBank opened its first office in Pigeon Forge, Tennessee in January 2007. Today, SmartBank has 40 branches and two loan production offices in Tennessee, Alabama, and Florida that serve customers.
Hiring the best people, providing exceptional customer service, strategic branching and a conservative and disciplined approach to lending has led to the success of SmartBank. At SmartBank, we are committed to building a better bank, and we will continue to work hard and take advantage of opportunities that create value for our shareholders, customers, and associates.
If you are an existing SmartBank customer, you can register for SmartBank Internet Banking services for daily access to your account book. What’s more, you can say goodbye to frequent visits to the bank or ATM for transactions. You can also pay your bills online. Here are the step-by-step procedures to log in to your account, reset your password and register for Internet Banking services. Kindly read our complete article and avail internet banking services.
About SmartBank
SmartBank emerged in January 2006, when long-time executive bankers Bill Carroll and Billy Carroll decided to start the process of organizing a bank with the image, values, and service level that would become incomparable to any other bank in the market. SmartBank opened its first office in January 2007 in Pigeon Forge, Tennessee. Today, SmartBank
Type | Public Company |
Industry | Banking, Financial Services, Service Industry |
Founded | 2006 |
Headquarters | Pigeon Forge, Tennessee, United States |
Routing Number | 064209216 |
Number of Employees | 246 Employees |
SmartBank Branch and ATM Locations | Find Branch & ATM Location |
SmartBank Mobile App | Apple (IOS), Android |
Telephone Number | 1-866-290-2554 |
Contact Email | info@smartbank.net |
Website | https://www.smartbank.com/ |
How to Login to SmartBank Online?
Let us know, how to login to SmartBank online. To log in to SmartBank online, follow the steps we have provided below.
1: First of all visit the official website of SmartBank.
2: After visiting the SmartBank homepage, click on Online Banking Login.

3: Enter your username in the blank space. Then click Continue.
4: Then click on the Continue Security Code button, choose a convenient way to obtain your Security Code, then click on Continue. Next, enter the security code you received and then enter your password. You will then be redirected online to your account page.
5: You are login successfully into SmartBank.
Note: I truly want to believe that you can easily sign in to SmartBank by following the above advances. And you can enjoy all the services in your account. If you encounter any problems logging in to SmartBank, you can contact SmartBank Customer Service directly: 866.290.2554 or 865.453.2650
How To Retrieve SmartBank Forgotten Password?
Let us know how to reset your SmartBank password online. Follow the below given easy steps to successfully reset your SmartBank Portal Password
1: First of all visit the official website of SmartBank.
2: After visiting the SmartBank homepage, click on Online Banking Login.

3: Then click on Reset your Password in the Login section.

4: Enter your Username, SSN/TIN, and Account Number. Then click the Continue button.
5: After verifying all the details the bank will send you a temporary password by mail. Use it to log in and set a new password.
Note: I truly want to believe that you can without much of a stretch reset your Password in SmartBank by following the above advances. In the event that you deal with any issue resetting your Password in SmartBank, you can straightforwardly contact SmartBank customer care: 866.290.2554 or 865.453.2650
How to Enroll for SmartBank Online Banking?
If you have an account with SmartBank, you can enroll for Internet banking services that are offered so that you can access and manage your bank account at any time. You can follow the below procedure for account registration.
1: First of all visit the official website of SmartBank.
2: After visiting the SmartBank homepage, click on Online Banking Login.

3: Then click on the Enroll Here button in the Login section.

5: Enter SmartBank Tax ID (SSN or TIN), First name, Last name, Date of birth, Select the Account type, Account number, and Driver’s license number.
6: After filling in all the information click on the Continue enrollment Button.
Note: I really want to believe that you can easily register for SmartBank online by following the above advances. Assuming you are having any problems enrolling with SmartBank online, you can contact SmartBank Client Care directly: 866.290.2554 or 865.453.2650
Manage SmartBank Online
- Pay bills online
- Review account balances and transactions
- Download transaction information
- Set up alerts on account activity
- Transfer funds between accounts
SmartBank Customer Service
For assistance call the SmartBank customer care number at 1-866-290-2554
For questions regarding your current loan with us, or if you need to know your loan payoff information, please reach us via email at loanpayoffs@smartbank.com. Our Team is ready to help!
Mailing Address
PO Box 1910
Pigeon Forge, TN 37868-1910
865.453.2650
SmartBank working hours
Before visiting SmartBank branches you should be aware of SmartBank’s working hours. If you are planning to open an account with your nearest SmartBank but are a little confused about SmartBank hours, today, opening, closing, and holiday hours. As you can see in the chart below.
Mon | 8:30 AM To 5:00 PM |
Tue | 8:30 AM To 5:00 PM |
Wed | 8:30 AM To 5:00 PM |
Thu | 8:30 AM To 5:00 PM |
Fri | 8:30 AM To 6:00 PM |
Sat | 8:30 AM To 12:00 PM |
Sun | Closed |
SmartBank Holidays Closures
The chart below shows the federal holidays on which SmartBank is closed, and other financial institutions are closed on similar holidays.
Holiday | 2023 | 2024 | 2025 | 2026 |
New Year’s Day | January 1** | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 16 | January 15 | January 20 | January 19 |
Washington’s Birthday (Presidents Day) | February 20 | February 19 | February 17 | February 16 |
Memorial Day | May 29 | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4 | July 4* |
Labor Day | September 4 | September 2 | September 1 | September 7 |
Columbus Day | October 9 | October 14 | October 13 | October 12 |
Veterans Day | November 11* | November 11 | November 11 | November 11 |
Thanksgiving Day | November 23 | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 | December 25 |
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