ING Direct Bank, now known as Tangerine Bank, is a Canadian financial institution. It was founded in Canada in 1997 as a subsidiary of ING Group, a Dutch multinational banking, and financial services corporation. ING Direct operated under the name ING Direct Bank until it was rebranded to Tangerine Bank in 2014. And its headquarters, which is now Tangerine Bank, is located in Toronto, Ontario, Canada. Toronto is a major financial center and the largest city in Canada.
ING Direct Bank, now Tangerine Bank, primarily serves customers in Canada. It provides its banking services to individuals, families, and businesses across the country.
ING Direct Bank, now Tangerine Bank, offers a variety of banking services to its customers. These services typically include savings accounts, checking accounts, mortgages, loans, investment products, credit cards, and online and mobile banking.
As an online-focused bank, ING Direct Bank (now Tangerine Bank) gained popularity for its simplified banking model, competitive interest rates, and user-friendly online platform. It aims to provide a convenient and accessible banking experience to its customers.
It is worth noting that in 2012, ING Direct Bank Canada was acquired by Scotiabank, one of Canada’s largest banks. Following the acquisition, ING Direct Bank was re-branded as Tangerine Bank but continued to operate as a separate entity within the Scotiabank Group.
ING Direct Bank customers can sign up for Internet Banking to get daily access to their account books. Not only this, but you can stop making regular trips to the bank or ATM to do transactions. You can also pay your bills online. Here are detailed instructions for accessing your account, changing your password, and signing up for Internet Banking services. Please read the complete article for using our Internet Banking Services.
About ING Direct Bank
Type | Public |
Industry | Banking |
Founded | 1999 |
Headquarters | European Union (EU) |
Swift Code | INGBAU2S |
Routing Number | 031176110 |
Number of Employees | 55,901 |
Branch and ATM Locations | Find Branch & ATM Location |
Mobile App | Apple (IOS), Android |
Telephone Number | +61-2-9028-4077 |
Website | https://www.ing.com.au/ |
How to Login to ING Direct Bank Online?
Let’s get started with this guide and look at the online bank login methods. And follow the below steps carefully to log in online.
1: First of all go to the official website of the bank.
2: After that click on Login on the homepage of the website.
3: Enter your client number. Then click “Login“.
4: After verification of your details, you will be able to access the ING Bank Online Banking service.
Note: I sincerely hope that you can easily access your bank account using the above-mentioned advances. And you can enjoy all the services in your account. If you are facing any problems in log in to your account then you can contact the customer care team of the bank at once at +61-2-9028-4077, +61 2 43559475.
How to Recover a Forgotten Password?
Let’s get started with this guide and learn how to reset password online. To recover your password, please follow the procedures below.
1: First of all go to the official website of the bank.
2: After that click on Login on the homepage of the website.
3: Then click on Forgotten your Access Code.
4: Enter your Clint’s Number and date of birth. Then click the “Submit” button.
5: Once your details are approved, you will be prompted to answer your set security questions and then to set a new password.
Note: I sincerely hope that you can easily reset your password using the above advances. If you face any problem resetting your password, you can immediately contact the customer care team of the bank. at +61-2-9028-4077, +61 2 43559475.
How to Enroll for ING Direct Bank Online Banking?
If you have a bank account with ING Direct Bank, you can enroll in the Internet Banking Services offered to access and control your account whenever you want. You can register for the account by following the steps given below
1: First of all go to the official website of the bank.
2: After that click on Login on the homepage of the website.
3: Then click on the Request your Client Number.
4: Enter the ING Direct Bank Surname, Postcode, Date of Birth, and Mobile Number.
5: After filling in all the information click on the Submit Button.
6: Once your details are confirmed, the bank will send you your client number to the email ID.
Note: I sincerely hope that you can easily register online by using the above advances. In case you face any difficulty in enrolling online, you may immediately contact the customer care team of the bank at +61-2-9028-4077, or +61 2 43559475.
Manage Online
- Check Balance
- Transfer funds
- Review history and transfers
- Transfer funds between accounts
- Customer support
- Access eStatements
- Manage and pay bills online.
- View your account information
- View account balances and history
ING Direct Bank Customer Service
Know your Customer KYC1800 201 008
You can also phone the number below, however, keep in mind that calling from outside Australia will incur call fees, and phoning from inside Australia may incur interstate call costs.
+61 2 4355 9475
8 a.m. to 8 p.m., Mon-Fri (AEST/AEDT)
For all general inquiries133 464
To update your personal details 1800 171 296
If you have been affected by a scam 1800 052 743
(Foreigners: +61 2 9018 5020)
Bank Working Hours
You should be aware of the bank’s operating hours before visiting a branch. If you want to create an account with your neighborhood ING Direct Bank but are unsure about the bank’s opening, closing, or holiday hours, as shown in the chart below.
Mon | 10:00 AM To 5:00 PM |
Tue | 10:00 AM To 5:00 PM |
Wed | 10:00 AM To 3:00 PM |
Thu | 10:00 AM To 5:00 PM |
Fri | 10:00 AM To 5:00 PM |
Sat | Closed |
Sun | Closed |
Holidays Closures Chart
The chart below shows the federal holidays on which banks are closed and other financial institutions that are closed on those same holidays.
Holiday | 2023 | 2024 | 2025 | 2026 |
New Year’s Day | January 1** | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 16 | January 15 | January 20 | January 19 |
Washington’s Birthday (Presidents Day) | February 20 | February 19 | February 17 | February 16 |
Memorial Day | May 29 | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4 | July 4* |
Labor Day | September 4 | September 2 | September 1 | September 7 |
Columbus Day | October 9 | October 14 | October 13 | October 12 |
Veterans Day | November 11* | November 11 | November 11 | November 11 |
Thanksgiving Day | November 23 | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 | December 25 |
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