Citizens Equity First Credit Union (CEFCU): CEFCU was established in 1937 to serve the employees of Caterpillar Tractor Company. Citizens Equity First Credit Union is a federally insured credit union based in Peoria, Illinois, commonly referred to by its registered trademark, CEFCU. It began as Caterpillar Employee Credit Union (CECU) with a state credit union charter, then switched to a federal credit union charter and the name CEFCU (Caterpillar Employees Federal Credit Union). Upon legal separation from Caterpillar, CEFCU changed its abbreviation to more accurately reflect membership eligibility; First, to “Construction Equipment Federal Credit Union” and later, to “Civil Equity Federal Credit Union”.
CEFCU was reintroduced into an Illinois state credit union charter in 2000, placing CEFCU (“Civil Equity First Credit Union”) and maintaining federal deposit (“shares”) insurance under the National Credit Union Share Insurance Fund. CEFCU membership criteria for Caterpillar Inc. employees and Caterpillar dealers, partner companies (who are working for approximately 550 specific companies with a CEFCU relationship), as well as individuals living or working in fourteen central Illinois counties, or who To live, work or worship the three California counties must belong to a credit union.
If you are an existing Citizens Equity First Credit Union (CEFCU) customer, you can register for CEFCU Internet Banking services to have 24/7 access to your bank account. You can say goodbye to the frequent bank or ATM visits for transactions. You can also pay your bills and make online payments and check your CEFCU account balance with the help of your computer, tab, or mobile phone. Here are the step-by-step procedures for you to log into your account, reset your password, and register for Internet Banking services.
Table of Contents
About Citizens Equity First Credit Union (CEFCU)
Type | Credit union |
Industry | Financial services |
Founded | 1937 |
Headquarters | Peoria, Illinois, United States |
Routing Number | 271183701 |
Number of Employees | 790 full-time; 27 part-time |
CEFCU Branch and ATM Locations | Find Branch & ATM Location |
CEFCU Mobile App | Apple (IOS), Android |
Telephone Number | 1-800-542-3328 |
Website | https://www.cefcu.com/ |
How to Login to Citizens Equity First Credit Union (CEFCU) Online?
Let us now start with this guide and how to log in to Citizens Equity First Credit Union (CEFCU) online. Follow the below steps carefully to log in to Citizens Equity First Credit Union (CEFCU) online.
Step 1: First of all visit the official website of Citizens Equity First Credit Union (CEFCU) [https://www.cefcu.com/]
Step 2: After visiting the Citizens Equity First Credit Union (CEFCU) homepage, click on “Online Banking“.

Step 3: After that enter your CEFCU Login ID. Click on Next Symbol to proceed.
Step 4: Now on the next page enter your password. Then click “Submit“.

Step 4: You are login successfully into Citizens Equity First Credit Union (CEFCU).
Note: Now I hope you all can easily log in to Citizens Equity First Credit Union (CEFCU) by following the above steps. After that, you can enjoy all the services on your account. If you encounter any problems login into Citizens Equity First Credit Union (CEFCU), you can contact Citizens Equity First Credit Union (CEFCU) Customer Care directly: [ 1-800-542-3328]
How To Retrieve Citizens Equity First Credit Union (CEFCU) Forgotten Password?
Let us now start with this guide and how to reset your forgotten password online in Citizens Equity First Credit Union (CEFCU)? Follow the below steps carefully to reset the password in Citizens Equity First Credit Union (CEFCU).
Step 1: First of all visit the official website of Citizens Equity First Credit Union (CEFCU) []
Step 2: After visiting the Citizens Equity First Credit Union (CEFCU) homepage, click on “Online Banking“.
Step 3: After that enter your CEFCU Login ID. Click on Next Symbol to proceed.

Step 4: After that in the Login section click on Forgot your Password.

Step 5: Now enter your Online Banking Login ID. After that click on the “Submit” button.
Note: Now I hope you all can easily reset your password in Citizens Equity First Credit Union (CEFCU) by following the above-mentioned steps. After that, you can enjoy all the services on your account. If you encounter any problem resetting the password at Citizens Equity First Credit Union (CEFCU), you can contact Citizens Equity First Credit Union (CEFCU) Customer Care directly: [ 1-800-542-3328]
How to Enroll for Citizens Equity First Credit Union (CEFCU) Online Banking?
If you have an account with the bank, you can enroll in the internet banking services offered so that you can access and manage your bank account anytime. During registration, you will be required to provide certain details about your bank account. Here is a step-by-step guide to follow:
Step 1: First of all visit the official website of Citizens Equity First Credit Union (CEFCU) []
Step 2: After visiting the Citizens Equity First Credit Union (CEFCU) homepage, click on “Online Banking“.

Step 3: Then click on Sign Up in the Login section.
Step 4: Now give your identity information on the next page.

Step 5: Now enter the required details like the Base/Primary Account Number, Social Security Number, Date of Birth, and Choose Login ID.
Step 6: After filling in all the information click on the “Continue“ button.
Note: Now I hope you all can easily Enroll in Citizens Equity First Credit Union (CEFCU) online by following the above-mentioned steps. After that, you can enjoy all the services on your account. If you encounter any problem enrolling in Citizens Equity First Credit Union (CEFCU) online, you can contact Citizens Equity First Credit Union (CEFCU) Customer Care directly: [ 1-800-542-3328]
Manage Citizens Equity First Credit Union (CEFCU) Online
- Check balance.
- Transfer funds.
- Manage and pay bills online.
- Get account balance fast,
- Review history and transfers
- View your account information
- Transfer funds between accounts
Benefits of Citizen Equity First Credit Union (CEFCU)
- Mortgage interview by appointment
- Insurance representative by appointment
- Investment Representative by Appointment
- Business Services (Rep, Night Depository Box)
- Notary service
- Coin counter
- Drive-up Taylor lane
- Walk-up ATM Card Swiping After Hours Access Available
- Drive-up atm
Citizens Equity First Credit Union (CEFCU) Customer Service
Call us Member Contact Center. 800.542.3328; electronic services. Online & Mobile Banking, E-Statement, Bill Pay, Phone Banking 800.542.3328, Extn. 37030; TTY.
Email: [email protected]
Manager: Adam Johnson
Assistant Manager: Andrea Johnson
Member Contact Center
800.542.3328
Electronic Services
Online and Mobile Banking, eStatements, Bill Pay, Phone Banking
800.542.3328, ext. 37030
TTY
Telephone Typewriter for the Hearing Impaired
800.542.3328, ext. 33770
Report Lost or Stolen Cards 24/7
Direct Lending
M – F: 7:30 a.m. – 6 p.m. (CT) Sat: 9 a.m. – 2 p.m. (CT)
800.858.3400
Mortgages
Questions & Scheduling an Application Appointment
M – F: 7:30 a.m. – 6 p.m. (CT) Sat: 9 a.m. – 5 p.m. (CT)
800.542.3328, ext. 33424
IRA/HSA Department
Request a New Account Kit
M – F: 7:30 a.m. – 4 p.m. (CT)
800.633.7077, ext. 33409
Bank by Mail
(Includes Mortgage Payments)
CEFCU
P.O. Box 1805
Peoria, IL 61656–1805
Credit Card Payments
CEFCU
P.O. Box 1975
Peoria, IL 61656–1975
Mortgages
For error resolution and information on current Mortgages only.
CEFCU
ATTN: Mortgage Errors & Info.
P.O. Box 1715
Peoria, IL 61656-1715
Citizens Equity First Credit Union (CEFCU) working hours
Before visiting Citizens Equity First Credit Union (CEFCU) branches you should be aware of CEFCU working hours. If you are planning to open an account with your nearest CEFCU but are a little confused about Citizens Equity First Credit Union (CEFCU) hours, today, opening, closing, and holiday hours. As you can see in the chart below.
Mon | 9:00 AM To 5:00 PM |
Tue | 9:00 AM To 5:00 PM |
Wed | 9:00 AM To 5:00 PM |
Thu | 9:00 AM To 5:00 PM |
Fri | 9:00 AM To 6:00 PM |
Sat | 9:00 AM To 1:00 PM |
Sun | Closed |
Citizens Equity First Credit Union (CEFCU) Holidays Closures
The chart below shows the federal holidays on which Citizens Equity First Credit Union (CEFCU) is closed, and other financial institutions are closed on similar holidays.
Holiday | 2022 | 2023 |
Martin Luther King Day | January 17 | January 16 |
Presidents Day | February 21 | February 20 |
Memorial Day | May 30 | May 29 |
Juneteenth Independence Day | June 20 | June 19 |
Independence Day | July 4 | July 4 |
Labor Day | September 5 | September 4 |
Columbus Day | October 10 | October 9 |
Veterans Day | November 11 | November 10 |
Thanksgiving Day | November 24 | November 23 |
Christmas Day | December 26 | December 25 |
New Year’s Day | December 31 | January 2 |
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